Refund policy

1. All sales are final and cannot be cancelled once placed. We do not accept returns or exchanges, for  sanitary reasons.

2. We will replace products with manufacturing damages, when evidence of the damaged product is given, and the product is returned to us. This does not apply to replace or exchange used items. 

3.If an incorrect shipping address provided, the package is delivered back to us. The customer is responsible for covering the extra shipping fee.

4.  Store credit will be offered as a refund. Under any circumstance, we do not refund money. (Shipping cost is not refundable)

5. Please note that when an item is described as a "pre-order", it means that your entire order will be shipped the date the item arrives to our warehouse. If you order other items along with the "pre-order" item, they will also be delayed. If you wish to receive the other items first, separate orders need to be placed.